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CUSTOMER CALL CENTER

Elevate your laundromat's customer service

Introducing Cents Assist: Transform your laundromat's customer service with the first dedicated call center for laundry businesses.

Free 30-day trial includes:

  • Unlimited calls and texts
  • Handles all frequently asked questions
  • Receive orders via phone and SMS
  • Human agent escalation during business hours

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Customer service by laundry experts, for laundry experts

Cents Assist merges expert human knowledge with AI efficiency, fully integrating with your CRM and all Cents and Laundroworks solutions. Experience the difference of laundry professionals handling your calls—reducing in-store call volume by 90%.

Your partner in professional customer service

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Drive growth and efficiency

Centralize your phone operations, convert more calls into sales, and free your staff from phone management.

Free your team, grow your business

Cut store call volume by 90% with seamless order processing, instant customer lookups, and unified payment handling across all locations.

Elevate your customer experience

Professional service 24/7 with multilingual support, personalized interactions, and seamless order management.

Leverage leading AI technology

Leverage AI technology purpose-built for laundry services, with deep industry knowledge, services, pricing, and continuous learning capabilities.

Transformed our laundromat's operations

"Implementing Cents Assist has transformed our laundromat's operations. Before, we spent about 2 hours per week managing phone calls, often interrupting staff while they were cleaning or handling wash-and-fold orders."

- Dustin G., Patio Laundry

Measurable business impact

"Since implementing Cents Assist, we've seen a direct impact on our bottom line. Every pricing and hours inquiry gets answered, and customers receive consistent, accurate information about our services. The system's 100% answer rate means we never miss an opportunity. "

- Brian R., Laundry Genius

More time to concentrate on my work

"Cents Assist has given me the ability to maintain better focus on planned tasks without interruption. Instead of constantly putting out fires, I now have more time to concentrate on my work."

- Irene A., Wasche

Smart call management

"The beauty of Cents Assist is its ability to handle routine inquiries consistently while allowing my team to focus on value-added services. When the phone rings now, we know it's a priority call requiring personalized attention."

- Brian R., Laundry Genius

Always-on support

"What truly impressed me was Cents Assist’s ability to understand and respond to customer questions naturally. The system has been particularly valuable when I'm in areas with no cell reception, ensuring customers get immediate responses rather than facing long wait times."

- Irene A., Wasche
Ready to get started?

Learn how Cents Assist can work for you