How to place an order with Cents
Your customers can place orders online, set up recurring subscriptions, and request delivery all in one place.
STEP 1
Enter your details
First time customers will add their phone number and delivery address to ensure they're near your store.
By asking for phone number first, you can advertise to visitors who don't finish ordering.
Return customer preferences and information are saved with their phone number in Cents.
STEP 2
Select laundry services
Next, select from your list of services. All pricing, services, and modifiers are custom to your business.
Choose from laundry services, dry cleaning, and unique service offerings like rush turnaround time.
Customers can select how many bags, unique modifications, and preferences.
STEP 3
Schedule pickup & delivery
Last, select the pickup & return delivery time. For each location, you set your hours, drivers, and availability.
Choose from your own drivers, or the Cents Driver Network, or a mix of both to complete deliveries.
Manage capacity in your driving windows by capping orders depending on driver availability.
STEP 4
Add payment and send order!
Once payment information is verified, the order is placed directly in your Cents POS and Business Manager. Hooray!
Accepts all major credit/debit cards, Google Pay, and allows for commercial customer invoicing.
Using the same order experience, customers can adjust return deliveries, and place repeat orders.
87% larger
online order size versus in store
51% return
customers from online orders
3x
ability to scale your business
Seamless ordering connected with your Cents POS
After a customer orders, you'll see the delivery and order details on your in-store POS and web-based Business Manager. If you're using the Cents Driver Network, a driver will be dispatched immediately from our network of local couriers.
COMPLETING ORDERS
Send orders straight to drivers and attendants
- Each step of the order process is tracked, from pickup to return
- Attendants receive and complete orders via an in-store POS, the same process they'll follow for in-store drop offs
- Automatically send text notifications to customers at every step of the order
- Send order data to Google Analytics to analyze performance
GOOGLE INTEGRATION
Get booked directly from Google search
You'll have access to an industry-first integration with Cents and Google.
- Customers can book directly from Google search & maps - think Google Flights for laundry!
- Stand out from laundromats in your area with a 'Book Online' button
- Rank higher than competitors and stand out in local search
Operator Spotlight
Reach more customers with delivery
"The goal was to get pickup and delivery implemented at my store, and Cents provided the easiest way to do it."
– Milton, Laundromat @ Fairview
Take Cents for a spin
There's only so much we can say — so let us show you! Schedule a demo today to learn how Cents can help you reach your business goals.