Laundromats have so many ways to expand in 2025. Better tools and more customer demand make wash and fold services a great way to grow your business.
More people in cities and busy schedules make convenience a top priority. Wash and fold services help customers save time and attract businesses like hotels and gyms. Laundromats often make 20% to 30% in profits, and adding wash and fold services is a great way to earn more and bring in new customers.
At Cents, we know running a laundry business should be simple. This guide will show you ways to improve your operations with wash and fold software for 2025, helping you save time, make customers happy, and grow your profits.
Winning Business Plans for High Revenue in 2025
1. Traditional Storefront Wash and Fold Operations
The heart of many successful businesses, traditional storefront operations continue to drive laundry service profitability. By integrating tools like the Cents Business Manager and Point of Sale, you can modernize workflows, enhance customer experiences, and ensure laundry business efficiency.
2. Mobile Laundry Services
People want more convenience, which is why mobile laundry businesses are growing fast. With Cents' Pickup & Delivery Platform, you can easily handle routes, work with drivers, and stay in touch with customers—all in one place. Then, start seeing that laundry delivery service revenue pour in.
3. Hybrid Models
Combining physical locations with a laundry pickup service business caters to a broader audience. With tools like Cents’ Marketing Tools, you can effectively promote both aspects of your business and create an ideal customer experience.
4. Green and High-Quality Laundry Services
People today want businesses that care for the environment. Offering green detergents and saving water can attract more loyal customers. Choosing reusable laundry bags and efficient washers helps the planet and saves money on supplies. Sustainability not only helps the environment but also improves customer trust. Small changes like using recyclable packaging and offering eco-friendly detergents can make your business a community favorite.
5. Business Laundry Contracts
Building partnerships with businesses like hotels, gyms, and restaurants can give your laundromat steady income. With the right equipment, you can handle large loads while keeping the quality high. Use easy invoicing tools to simplify billing and focus on great service.
Using Technology to Work Smarter
Running a successful laundry business in 2025 requires the right tools to stay efficient and competitive. Cents offers integrated solutions designed to simplify your operations, save time, and improve customer satisfaction. These tools help you work smarter, so you can focus on growing your business and delivering excellent service.
For example, automated sorting systems take the guesswork out of laundry processing. By reducing errors and ensuring every item is sorted correctly, you save time and deliver reliable service. Similarly, Cents’ customer communication tools, like real-time notifications, keep your customers informed about their orders, building trust and loyalty.
A great example of Cents’ impact is The Soap Box in Brooklyn. This second-generation laundromat, run by Waleed Cope, transformed its operations with Cents. Initially managing multiple systems and struggling with delivery challenges, The Soap Box switched to Cents in 2021. The platform allowed them to consolidate their operations, use gig economy drivers through DoorDash to save costs, and expand their delivery area to a 15-mile radius. These changes increased revenue and made operations more efficient, all while improving the customer experience.
How Cents Solves 5 Key Laundromat Challenges
Laundromat owners deal with many challenges, from scheduling employees to making sure machines are working. Cents helps simplify these tasks so you can focus on growing your business.
❗Problem: Managing operations is time-consuming and inefficient
Tracking employee pay, customer rewards, and daily income can feel like a never ending task. Without the right system, it’s easy to fall behind.
Solution: Cents Business Management System
Cents puts all your important tasks in one place, so you can easily handle payroll, track sales, and manage customer rewards. With automation, you save time and keep things running smoothly.
❗Problem: Inefficient pickup and delivery routes waste time and money
When pickup and delivery routes aren’t planned well, drivers take longer, waste fuel, and sometimes miss stops. Without tracking, it’s hard to fix these problems.
Solution: Cents Pickup & Delivery Tools
Cents helps plan the best delivery routes and tracks drivers in real time, so orders arrive on time while saving fuel and money.
❗Problem: Running out of supplies disrupts daily operations
Without a good system, laundromats may not notice when supplies are running low, leading to delays and unhappy customers.
Solution: Cents Inventory Tracking
Cents helps you track stock levels in real time, ensuring you never run out of supplies. With automated alerts and restocking recommendations, you can keep operations running without interruption.
❗Problem: Human errors in sorting and tracking cost time and money
Sorting mistakes and lost items slow down workflows and frustrate customers.
Solution: Cents Automated Sorting & Tracking
Cents integrates with advanced equipment to automate sorting and track orders, reducing human error and saving valuable time. This ensures accuracy in wash-and-fold services and increases efficiency.
❗Problem: Customers want real-time updates on their orders
Customers expect clear communication about their laundry status, but manually updating them is time-consuming.
Solution: Cents Customer Communication Tools
With Cents, you can send automated updates and notifications, keeping customers informed and satisfied. Whether it’s a pickup confirmation, order status, or special promotion, Cents makes communication simple and effective.
Cents helps you simplify your work, impress your customers, and stay ahead of other businesses. Let the tools handle the hard work while you grow.
Smart Pricing to Boost Profits
Wash and fold pricing matters for your business success. By offering prices that match customer needs and market trends, you can grow profits and build loyal clients.
Dynamic pricing can further enhance profitability. Offering discounts during slow times or raising prices during busy hours can help balance work and increase profits. This approach helps you use resources wisely while keeping customers happy.
Here are five effective approaches to consider:
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Market-based pricing: Learn about local prices and set yours to stay competitive while keeping customers happy.
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Premium service tiers: Charge more for special services like fast washing or eco-friendly options.
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Subscription models: Build customer loyalty with recurring service plans, ensuring predictable revenue.
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Volume-based discounts: Attract commercial clients by offering discounts for bulk or frequent orders.
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Seasonal promotions: Drive demand during slower months with special offers or bundled services.
Running Smoothly and Keeping Costs Low
Running wash and fold operations smoothly, cutting waste, and maintaining quality can help you earn more while keeping expenses down. Cents provides integrated solutions to help you achieve this balance effectively.
Equipment That Saves Energy
Investing in advanced equipment with lower energy use saves money and supports green practices that customers respect.
Employee Productivity Tools
Efficient operations start with a well-trained team. Cents gives you tools to track how employees are doing, set goals, and make tasks easier. This helps your team work better and stay motivated.
Low-Interest Funding
Cents offers low-interest funding to laundromat owners, making it easier to upgrade equipment or grow your business without overspending.
Utility Monitoring
Watching how much water and energy you use is important to save money. Cents helps you track usage and fix problems to lower costs without hurting service.
Cents helps you manage your business by offering tools to improve workflows, lower expenses, and serve your customers well.
Marketing Ideas to Attract and Keep Customers
Great relationships with customers make wash and fold businesses thrive. Positive experiences and staying in touch can turn customers into regulars. Here are some retention ideas.
Digital Marketing Tools
Cents' Marketing Tools let you design campaigns to bring in new customers and stay connected with existing ones. You can easily manage and track efforts through social media and email.
Rewards for Returning Customers
Reward your customers for their continued patronage with customizable loyalty programs. Offer perks like discounts, free services, or exclusive access to premium options to encourage repeat visits.
Referral Incentives
Let satisfied customers help you spread the word. Offer rewards like free washes or discounts to both them and their friends when they refer someone new.
Positive Reviews
Good reviews help new customers trust your business. Use Cents to gather and share feedback on your website and in your ads to show how happy your customers are.
With Cents, you have the tools to not only attract new customers but also keep them coming back, ensuring long-term growth and profitability for your laundry business.
Conclusion
In 2025, the wash and fold business offers great opportunities, but success requires smart planning and excellent customer service.
Cents offers tools like the Pickup & Delivery Platform and business management features to help you run your business smoothly and grow. With solutions tailored to your needs, Cents ensures your laundry business remains competitive and profitable.
Ready to see how Cents can transform your business? Take Cents for a spin and discover the difference an all-in-one system can make.